Our basis for processing personal data will vary, will consist of your consent or because it is required by law. Furthermore, it may be necessary to process personal data to fulfill an agreement with you or to fulfill a legal obligation. You can withdraw your consent at any time.
About personal data, consent and cookies.
Personal data are information and assessments that can be linked to an identifiable individual. This can be name, address, telephone number, e-mail address, IP address and visit and behavior history. All processing of personal data, such as collection, registration, storage and disclosure, is subject to special rules, including in the Personal Data Act. It is we who are responsible for the processing taking place in accordance with the rules of the law. The Norwegian Data Protection Authority oversees compliance with the law.
Optional sharing of information
We only store certain information if you give us active consent to collect it. Examples of this are information about you that can be used to show you advertisements on third-party websites based on products you have viewed in our online store. If we use such services, we ask you for consent to this on our website, and we only collect the information if you give us consent. If you do not decide on the question, we will not collect the information either.
What kind of information do we collect?
In order to deliver the best possible user experience, we are dependent on collecting various types of information, including personal data about you. Below is an overview of how we typically collect personal data and what information this typically is. We do not collect sensitive information.
Information you provide to us yourself:
When you register and/or shop on our website, you must provide some information that is stored by us, such as name, e-mail address, address and mobile number. We will also store information when you contact us later. The information you provide can also be enriched with the help of search services or social media you give us access to.
Information we get through the use of our services:
When you use our services, we record information about which services you uses and how you use them. Among other things, we collect information about:
Your device and your internet connection:
We can register information about the device you use, for example mobile/PC manufacturer, operating system and browser. We may also collect information about your connection to our services, such as IP addresses, network IDs, cookies and unique identification files.
Use of service or purchase:
We record information about your use of the services, such as which pages you are on, when you are on the pages and which functions you have used on the pages.
Information we receive from other sources.
We may receive information about you if you use any of the other services we offer on this website. We also work closely with third parties (eg business partners, providers of technical services, payment and delivery services, advertising networks, analytics companies, search engines and credit reporting agencies) and may receive information about you from them. This also includes information that is publicly available.
Cookies and other content that is stored locally:
When you use our services or visit our websites, cookies and other data are stored that can later be read by us.
Through analysis of your purchases and behavior, automatic categorization of you as a customer can be derived
What is the information used for?
We use personal information for the following purposes:
To deliver and improve our services.
We use personal information to deliver our goods (or services) to you. For example, we need personal information so that you can log in to our pages and, if relevant, to be able to pay for goods and services. We also use personal data to ensure the best possible user experience for you, including by adapting the display of the content to your screen/device and ensuring the fastest possible loading of the pages.
To adapt the services , give you recommendations and relevant marketing.
We want to give you recommendations, product information and service adaptations that are as relevant as possible to you. This will both be given on the basis of your own behaviour, e.g. on the basis of which pages you have visited, ads you have clicked on, or articles you have read, and on the basis of the behavior of other users with similar usage patterns to you.
To improve digital communication and advertising.
We use your personal data to improve our advertising. By creating a profile with us, you accept targeted advertising through programmatic purchases and targeted advertising through social media where your personal data will be used to purchase such advertising.
To prepare statistics and understand market trends.
We prepare statistics and map market trends. We do this in order to be able to improve and further develop our product offerings and services. As far as is practically possible, we try to do this with anonymous information, without us knowing that the information is linked specifically to you.
To prevent misuse of our services.
We use personal data to prevent misuse of our services. Abuse can be attempts to log into other people's accounts, attempts at fraud, "spamming", incitement, harassment and other actions prohibited by Norwegian law.
Sharing of information.
When others perform services on our behalf.
For example, web and marketing agencies to run the online store and show you targeted marketing and create campaigns. They are not allowed to use this personal data for anything other than performing services for us. If you have given us consent to share information, then the information may be shared with the following third parties:
Google Analytics and Google Adwords.
Information about usage patterns on the website (including which pages visited and when) is shared with Google which is linked to you as a user in a partially anonymized way. We will not be able to link this to you personally, but we can use the information to see general usage patterns on our website, and to be able to send you tailored advertising in Google's network in the form of image and text ads on third-party websites.
Facebook Messenger (chat).
If we were to use a chat solution from Facebook, Facebook will be able to identify you on our website so that you do not have to enter your name and email to initiate chat with us. We do not store this data on our website, but the chat log will be stored on our Facebook Messenger account. The log can be removed at your request if you contact us.
This page may use the Facebook Pixel, which is a cookie that tracks that you have visited our website , so that you can later receive advertising from us via Facebook's network.
If you use one of our contact forms, the form will be sent to us as an e-mail, and will be stored on our e-mail server. A copy of the e-mail can also be stored in a database in addition , to ensure that we have received your message should the email not arrive. This database is deleted at regular intervals.
In case of suspicion of an offence.
Information can be handed over to public authorities upon request. We will also be able to hand over information if fraud is suspected, or information that is necessary to clarify specific disputes.
Deletion of personal data.
We are required by law to keep certain personal data . Examples of this are:
You have the right to have all our information about you deleted on request, if we are not required by law to store this. You can contact us about canceling your customer relationship by sending us an email at firstname.lastname@example.org
Security of personal data.
We use appropriate security measures to protect personal data that is under our control against unauthorized access, collection, use, dissemination, disclosure, copying, modification or disposal.
In case of major changes, we will inform about this.
Right to complain.
You have the right to complain to a supervisory authority, such as in Norway is the Norwegian Data Protection Authority.